Returns & Exchanges
Not quite right? No worries. We make returns easy.
1
Submit Request
Fill out the form below with your order details
2
Ship It Back
We will arrange a courier to collect the item from you
3
Get Refunded
Refund processed within 5-7 business days
📋 Return Policy
- 14-day return window from the date of delivery
- Free returns on all orders within UAE
- Items must be unworn and in original packaging
- Exchange option available for different styles
- Refunds issued to original payment method
Start Your Return
Request Submitted!
Thanks for your submission. Our team will review your return request and get back to you within 1-2 business days.
A confirmation has been sent to your email.
Questions about your return?
Contact us at hello@runnies.ae or chat with us below
