Returns & Exchanges
Not quite right? No worries. We make returns easy.
1
Submit Request
Fill out the form below with your order details
2
Ship It Back
We will arrange a courier to collect the item from you
3
Get Refunded
Refund processed within 5-7 business days
📋 Return Policy
- 14-day return window from the date of delivery
- Items must be unworn and in original packaging
- Exchange option available for different styles
- Refunds issued to original payment method
- All returns are subject to a 20 AED Collection & Restocking Fee, deducted from your refund
Start Your Return
Questions about your return?
Contact us at hello@runnies.ae or chat with us below
